Synergy at Work
How are we invaluable to you? You can capitalize on our solid experience, expertise and infrastructure that proficiently respond to all the dimension of housing management, as well as the unique needs of show management, attendees, exhibitors, hoteliers and other involved parties. Our main focus is to consolidate our innovative solutions, proven best practices and techniques to optimize productivity and ultimately return on investment.
CUTTING EDGE TECHNOLOGY We utilize Passkey, the leading and highly acclaimed online solution for group reservations management and distribution. It is a 100% web-based, real-time, multi-user, fully customized reservation processing and housing management platform. We track and control the housing component automatically, clients and hotels access critical event information 24/7, attendees can make or modify their hotel reservations online, and reservations are delivered directly to associated hotels’ property management systems. It is simple, efficient and seamless and we are reducing waste by processing all transactions electronically.
ACCOUNT MANAGEMENT For your convenience, you will have one point of contact throughout the entire housing process in form of a dedicated Account Manager. You will be in the hands of a savvy, structured and proactive professional who skillfully directs and streamlines every step of the housing and communication process. On your behalf, the Account Manager actualizes strategic, creative and effective event services from hotel contract negotiations, housing management, hotel auditing, customized reporting, event marketing, on-site management and comprehensive post show reporting.
INTUITIVE SERVICE We operate as an extension of our your organization and it is our highest priority to keep your trust and over-deliver. Our customer-centered team guarantees quality assurance. With a can-do attitude, experience and personal touch, attendees will enjoy professional advice and accurate responses to any type of request, concern or question.
Teamwork will produce an overall better result than if each person was working toward the same goal individually!
SITE SELECTION Our expertise and extensive database is at your disposal when considering the right city, venue or hotel(s) for your event. We eliminate endless hours of phone calls, research and take care of the RFP process for you. Our solid hotel management backgrounds take the guesswork out of the equation. Tell us the desired destination, your requirements, budget parameters and we handle the rest.
HOTEL CONTRACT NEGOTIATION We understand that your needs are essential when it comes to strategically managing your organization’s hotel decisions. We offer solutions that address multiple factors such as room availability, rates, attrition risks, economic incentives and logistics in regards to location or proximity to the convention center. Our buying power and long-standing relationships with suppliers secure superior rates and perks. Our contract solutions ensure that the content is legally sound and flawless, protects you from common pitfalls and corresponds with the unique needs of your organization.
ATTRITION MANAGEMENT Our experience is that there is no one method to attrition management. Each event and each client is unique. Our solution is to utilize a combination of proven tools to minimize your exposure. We know that negative attrition adversely affects the bottom-line for all parties involved and consequently, we take the matter seriously. Once we learn about your current disposition, we analyze the data and propose our strategic approach that has proven to be rock solid.
EVENT MARKETING Event promotion is key to create excitement, drive attendance and increase pick-up. In order to maximize participation, we design and execute memorable marketing initiatives in order to capture and entice your target audience. Clear messages will secure that exhibitors and attendees book our attractive group rates. What it means for you? We will not only generate a solid pick-up of contracted rooms, but also boost your buying power for future events and increase your ROI.
ON-SITE MANAGEMENT We will not leave you stranded during your convention, on the contrary, you will be supported by the one who knows your event best – your highly skilled Account Manager. Our web-based system allows us to access your entire show history real-time and ensures accurate responses to show staff management or inquiring convention delegates. This on-site management package also includes fundamental activities such as monitoring no-shows, reviewing daily occupancy numbers, managing oversold hotels, enforcing audits and data analysis.